Shipping & Delivery
Online auto Spares service level guarantee that with most orders we pack and dispatched your order within 2 business day unless otherwise specified.
You will receive an Email at the time of your order confirmation; at this point if you made any mistake you could quickly contact us and cancel your order without incurring any fees. However, when your order is picked, inspected and packed (usually within a few hours) and invoice is generated and send to you, you would not be able to cancel your order without a small restocking fees (see Return Policy - Order cancellation)
The packed parcel will then be labelled with your nominate shipping address and a consignment note is generated. at this point, a tracking number will be send to you for tracking the delivery of your order from the day it shipped.
Delivery time frame is greatly depends on the item you have purchased and your location. The following is a general guide for standard shipping to the city metro areas:
- Melbourne - 2~4 business days
- Sydney/Canberra/Adelaide - 3~5 business days
- Brisbane/Tasmania - 4~6 business days
- Other capital cities - 6~10 business days